Shipping Policy

At Freni Natural Private Limited, we are committed to delivering your orders in a safe and timely manner. Please read our shipping policy carefully before placing your order.

Shipping Charges:-

  • A flat shipping fee of ₹60/- is applicable on all orders across India.

  • Free shipping may be offered during special promotions or on bulk orders (as advertised).

Order Processing Time:-

  • Orders are usually processed within 1–2 business days of payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timelines:-

  • Standard delivery time: 3–7 business days depending on your location.

  • Remote areas may take slightly longer.

  • Delivery delays caused by courier partners, natural calamities, or government restrictions are beyond our control.

Order Tracking:-

  • Once your order is shipped, you will receive tracking details on your registered email/phone number.

  • Customers are responsible for providing accurate address and contact information to ensure successful delivery.

Undelivered / Returned Orders:-

  • If a package is undelivered due to incorrect address, phone number, or unavailability of the customer, it will be returned to us.

  • In such cases, re-shipping charges may apply, and no refunds will be issued (as per our Cancellation & Refund Policy).

International Shipping:-

  • Currently, Freni Natural only ships within India. International shipping is not available at this time.

Contact Us:-

For any queries related to shipping, please contact us:
Email: [email protected]
Contact Number: +91 99048 58884